Frequently Asked Questions

What is FAQ?

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How long is the access valid after purchase?

Our practice exam simulators for individual certifications can be accessed for 1 Year after purchase. However other products such as bundles can be vary. Please check the individual products for the access validity.

Does TechEdu.io will provide any course certificate?

At the moment, No. However we are planning to offer the courses in the future and we may be able to provide the course completion certificate.

How many practice questions are available in each practice exam?

It depends. Please check with individual product page for more details.

Apart from the Practice Exams, any additional help is available?

Ofcourse, Yes. You will be supported by a course SME for each course you are preparing. You can contact the SME’s through the email. Also we will conduct free boot camps for exam readiness to help you to revise and clear any doubts.

How can I clarify my doubts / questions related to the practice questions and answers?

You will be supported by a course SME for each certification exam you are preparing. Please use the support email id or contact form in the Contact Page to contact the TechEdu.io support team.

How do I purchase the practice exams simulator subscription?

Please visit the specific product page and click on the buy button. You will be taken to checkout page which will display the details of your purchase item and link to payment page. Please verify the details of your purchase before you make the payment. Once you have made the payment successfully, your access will be ready in few minutes. An email will be sent with the details on how to access your account and the practice exams you have purchased.

What is FAQ?

What are the payment methods supported?

We support major Credit Cards (Master, Visa, Maestro and Amex) and PayPal for payments and it is fully secured. You can pay with confidence.

How do I contact if for payment related query / issue ?

Please use the support email id or contact form to contact the TechEdu.io support team.

Do you offer refund in any circumstances?

Yes, we do offer a refund for the purchase when you are eligible. Please refer to our Refund Policy.

How do I contact if in case any issues with Exam Simulator access?

Please use the support email id or contact form in the Contact page to contact the TechEdu.io support team.

How do I contact if for payment related query / issue ?

Please use the support email id or contact form in the Contact Page to contact the TechEdu.io support team.